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極速下載ISOIEC20000LI通過考試 &考題全覆蓋ISO ISOIEC20000LI
為了配合當前真正的考驗,從Fast2test ISO的ISOIEC20000LI考試認證考試考古題的技術團隊的任何變化及時更新的問題和答案,我們也總是接受用戶回饋的問題,充分的利用了一些建議,從而達到完美的Fast2test ISO的ISOIEC20000LI考試認證測試資料,使我們Fast2test始終擁有最高的品質。
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授權的ISOIEC20000LI通過考試&資格考試的領導者和高質量的ISOIEC20000LI:Beingcert ISO/IEC 20000 Lead Implementer Exam
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最新的 ISO/IEC 20000 Lead Implementer ISOIEC20000LI 免費考試真題 (Q14-Q19):
問題 #14
Scenario 8: SunDee is an American biopharmaceutical company, headquartered in California, the US. It specializes in developing novel human therapeutics, with a focus on cardiovascular diseases, oncology, bone health, and inflammation. The company has had an information security management system(ISMS) based on SO/IEC 27001 in place for the past two years. However, it has not monitored or measured the performance and effectiveness of its ISMS and conducted management reviews regularly Just before the recertification audit, the company decided to conduct an internal audit. It also asked most of their staff to compile the written individual reports of the past two years for their departments. This left the Production Department with less than the optimum workforce, which decreased the company's stock.
Tessa was SunDee's internal auditor. With multiple reports written by 50 different employees, the internal audit process took much longer than planned, was very inconsistent, and had no qualitative measures whatsoever Tessa concluded that SunDee must evaluate the performance of the ISMS adequately. She defined SunDee's negligence of ISMS performance evaluation as a major nonconformity, so she wrote a nonconformity report including the description of the nonconformity, the audit findings, and recommendations. Additionally, Tessa created a new plan which would enable SunDee to resolve these issues and presented it to the top management Based on scenario 8. did the nonconformity report include all the necessary aspects?
- A. No, the report must also specify the audit criteria
- B. Yes, the report included all the necessary aspects
- C. No, the report must also specify the root cause of the nonconformity
答案:C
解題說明:
According to ISO/IEC 27001:2022, a nonconformity report is a document that records the details of any deviation from the audit criteria that is identified during an audit2. The audit criteria are the set of policies, procedures, requirements, or specifications that are used as a reference against which audit evidence is compared3. Therefore, a nonconformity report must include the following aspects:
* The description of the nonconformity, which should clearly state what the deviation is, where it occurred, and when it was detected
* The audit findings, which should provide the objective evidence that supports the identification of the nonconformity
* The audit criteria, which should specify the reference document or standard that the nonconformity deviates from
* The recommendations, which should suggest the possible corrective actions or improvements that can be taken to address the nonconformity In scenario 8, Tessa's nonconformity report included the description of the nonconformity, the audit findings, and the recommendations, but it did not specify the audit criteria. Therefore, the report did not include all the necessary aspects and was incomplete.
References:
* 1: ISO/IEC 27001:2022, Clause 9.2.3
* 2: ISO/IEC 27001:2022, Clause 3.23
* 3: ISO/IEC 27001:2022, Clause 3.5
* : ISO/IEC 27001:2022, Annex A.9.2.3
問題 #15
What should an organization allocate to ensure the maintenance and improvement of the information security management system?
- A. Sufficient resources, such as the budget, qualified personnel, and required tools
- B. The documented information required by ISO/IEC 27001
- C. The appropriate transfer to operations
答案:A
解題說明:
According to ISO/IEC 27001:2022, clause 10.2.2, the organization shall define and apply an information security incident management process that includes the following activities:
* reporting information security events and weaknesses;
* assessing information security events and classifying them as information security incidents;
* responding to information security incidents according to their classification;
* learning from information security incidents, including identifying causes, taking corrective actions and preventive actions, and communicating the results and actions taken;
* collecting evidence, where applicable.
The standard does not specify who should perform these activities, as long as they are done in a consistent and effective manner. Therefore, the organization may choose to conduct forensic investigation internally or by using external consultants, depending on its needs, resources, and capabilities. However, the organization should ensure that the external consultants are competent, trustworthy, and comply with the organization's policies and procedures.
References: ISO/IEC 27001:2022, Information security, cybersecurity and privacy protection - Information security management systems - Requirements, clause 10.2.2; PECB ISO/IEC 27001 Lead Implementer Course, Module 10: Incident Management.
問題 #16
Scenario 10: NetworkFuse develops, manufactures, and sells network hardware. The company has had an operational information security management system (ISMS) based on ISO/IEC 27001 requirements and a quality management system (QMS) based on ISO 9001 for approximately two years. Recently, it has applied for a j